Medical Document Indexing
Most healthcare facilities experience challenges effectively managing the flow of incoming faxes and other documents.
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Managing these diverse documents accurately and in a time-sensitive manner can improve patient flow, contribute to physician satisfaction and productivity, and free up staff time to focus on other tasks.
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ProviderSense ensures every document is routed appropriately and indexed accurately in your practice’s Electronic Health Record, based on your specific rules and workflow for every document type. All documents are indexed within 8-24 hours and quicker if requiring immediate attention.
OUR PROCESS
ProviderSense ProviderSense assigns a dedicated manager and experienced team to your account. We review and understand your documents during a brief implementation period and perform multiple test batches to validate accuracy.
We charge an affordable hourly rate or per document fee. You are only invoiced for the time we spend indexing your documents.
Faxes & Scanning
Facility receives incoming faxes from outside entities. Paper documents are scanned into the facility's systems.
Access Medical Records
ProviderSense accesses faxes and scanned documents via a secure VPN network.
Indexing Documents
Faxes and scanned documents are reviewed, classified, and named appropriately. They are then indexed in the EHR or routed for approval or in some cases to printers.
Quality Control
Exceptions and unknown or unidentified documents are placed in a folder for direction from facility staff. Documents are regularly audited for consistency. Any errors are identified and immediately corrected.
Benefits of ProviderSense Document Indexing
With the volume of information getting larger and more complex combined with tighter time constraints and more regulations, having accurate and timely data is essential. Managing this information is becoming more challenging and a constant burden for clinic staff.
Efficiency
Improves patient care and provides peace of mind by guaranteeing EHR accessibility for these documents in less than 24 hours. Most indexing is done off hours, so we utilize your EHR when it is faster and more efficient and does not overload your system during clinics hours.
Growth
With the burden of managing these tedious and time consuming tasks eliminated, your staff can be move effectively utilized to better serve patients and help the practice grow.
Hassle Free
No software to buy or manage, making our technology and automation implementation easy and simple with no disruptions. Your only commitment is ongoing communication as needed and guidance during the first 30 days.
Precision
No Commitment
Compare our service to your existing process or current solution, and move forward based on our performance and your satisfaction. We have never had a customer discontinue service.
Affordable
Your practice could see a 70% savings and resources allocated elsewhere. No start-up costs or minimum volume commitment.
Scalable
You determine your level of service, based on volume, staffing levels, budget, etc. We can handle all your incoming documents, handle just certain locations or document types, or fills gaps created by staffing turnover.
Our process and superior technology ensure 99.9% indexing accuracy. Your providers will appreciate documents consistently being in the right place, based on practice workflow and unique provider specifications.
Our Commitment Includes
Information Security-HIPAA Compliant, ISO/IEC 27001:2013 ISMS certified, VPN SSL connection
Cost reduction of up to 70%
Innovative and latest indexing technology
Reporting on productivity and accuracy
24 hour or less SLA time as recommended by HIPAA
HIPPA compliant services
Dedicated project manager and experienced team
Results driven relationship - Trial our service first and discontinue anytime if we do not meet all your expectations
99.9% accuracy eliminating errors and inconsistencies.
24/7 Support
Scalable Services
Expertise in building indexing guide and recommending workflow as needed.
SYSTEMS WE WORK WITH
Providers across the United States have partnered with ProviderSense’s EMR-neutral indexing solutions to automate patient health information customized to their unique needs. We have experience with most Electronic Medical Records systems.
